Post by account_disabled on Mar 5, 2024 11:49:54 GMT 1
Sell digital products and don't know about chatbots yet, or have heard of them but still don't know how to use them, keep reading this text! We will explain everything about the subject and teach you how to use a chatbot to sell digital products. What is a chatbot and how does it work? Chatbot technology is a computer program created with the help of artificial intelligence to send automatic messages . So, in other words, a chatbot is a robot that talks to users and helps them perform certain actions. To Country Email List help you understand better, let's show as an example the localiza chatbot , which works through facebook messenger . Chatbot to sell digital products localiza chatbot example the bot is always online and responds immediately as soon as the message is sent, regardless of the time, and already offers some action options, such as booking a car, answering questions and providing feedback. The actions of a chatbot can be diverse , it all depends on the objective of your business. Ideally, this objective should be well outlined in advance, as it will contribute a lot when programming the bot and selecting the most appropriate words so that your robot does not hesitate. Next, we talk a little about the actions that a chatbot performs! What is a chatbot for? As you have already noticed, using chatbots is a super interesting strategy and can be used to automate your business processes and, consequently, help you make more sales.
But what are these processes that they automate, anyway? Well, for digital businesses, you can improve and streamline the following processes: communicate with users, obtain information and insights about users, qualify leads, improve user experience and assist with online sales . Communicate with users one of the most common goals of chatbots is to better serve their users. The internet has made people very immediatist, they believe that their needs should be met in a moment . According to statistics from hubspot , two-thirds of users expect to receive a response within approximately 10 minutes . But we know that achieving this is difficult with just human resources. You may not be able to hire a super customer service team if you are a digital producer or an affiliate . With a chatbot, this task becomes much easier. You take advantage of technology to communicate with your users in a personalized and immediate way. Get information and insights about users now, receiving user feedback and conducting market research is even easier. Using a chatbot to gather information and insights about your users is a simple and less intrusive way to achieve your goals.
This is because a message conversation is much more pleasant for the user and more interactive than a form. And you can even use this technology to create a more creative survey, with animations and other interactive features. It's a great option for you to collect information to create a digital product , if you're still in the planning stage! Qualify leads one of the most important processes in digital marketing is lead qualification . It allows your sales strategies to be much more efficient. And, yes, it is possible to use a chatbot to qualify leads. Following a little along the lines of the previous action, you can create a bot that asks users their intentions and a little more about their level of knowledge and interest in the product. So, just insert a chatbot on your website, landing page, or on a social network . When the user gets in touch, they will already be qualified, without much effort, just with automatic questions and answers. A “hand in the wheel”, right? Enhance user experience of course, it’s not just you and your digital business who benefit from this “game”. The chatbot is a technology that benefits both sides of the coin! As you have already seen, people value immediate and personalized service . Therefore, with the chatbot, you can deliver this level of quality to them.