Post by account_disabled on Mar 10, 2024 6:36:57 GMT 1
While it might mean fewer sales . because you don't offer free returns, it also means fewer returns in the future. Specify the following points: if underwear, personalized engraved products and the like) if you offer the possibility of free returns in which countries refunds and returns are possible the amount of time customers have to return the product The return methods vary depending on the dropshipping supplier you rely on. The rules of Amazon, eBay, etc. they may conflict with those indicated on your site, so compare them carefully before starting to write your return policy.
Returns in dropshipping: when does the supplier pay and when does UAE Phone Number the store pay? Although in the majority of cases you will have to deal with returns management, there are two cases in which it is legitimate to entrust the task into the hands of the dropshipper. However, always keep in mind that the rules are different from dropshipper to dropshipper. It is wise to research the return policy before choosing which supplier to trust. The product sent is incorrect or damaged If the product your customer receives is not what they ordered (. the wrong color, size or model ), or if the product arrives damaged, the dropshipper will have to take care of sending the product back.
When the customer approaches your support team, it is important that you ask them to give you the reason why they want to return the product, and if necessary, to include photos ( especially in case of damage to the product). At this point you will have to contact your supplier and forward him (if necessary) the photos that the customer provided you. Dropshipping suppliers generally offer a returns section within their portal. Depending on the drosphipper, there are two possible scenarios: the dropshipper pays for shipping the new product but does not pay the return shipping costs.
Returns in dropshipping: when does the supplier pay and when does UAE Phone Number the store pay? Although in the majority of cases you will have to deal with returns management, there are two cases in which it is legitimate to entrust the task into the hands of the dropshipper. However, always keep in mind that the rules are different from dropshipper to dropshipper. It is wise to research the return policy before choosing which supplier to trust. The product sent is incorrect or damaged If the product your customer receives is not what they ordered (. the wrong color, size or model ), or if the product arrives damaged, the dropshipper will have to take care of sending the product back.
When the customer approaches your support team, it is important that you ask them to give you the reason why they want to return the product, and if necessary, to include photos ( especially in case of damage to the product). At this point you will have to contact your supplier and forward him (if necessary) the photos that the customer provided you. Dropshipping suppliers generally offer a returns section within their portal. Depending on the drosphipper, there are two possible scenarios: the dropshipper pays for shipping the new product but does not pay the return shipping costs.